Question 1

How quickly can you fix my remote problems?

Accepted Answer

Most remote control issues can be diagnosed and repaired within a single service visit, typically taking 30-60 minutes. Common problems include dead batteries, signal interference, or programming issues—all of which our technicians can resolve on-site. For emergency situations, we offer same-hour arrival to get your garage door working again as quickly as possible.

Question 2

What causes remote problems in garage doors?

Accepted Answer

Remote control problems can stem from several sources: dead or weak batteries, signal interference from nearby electronics or LED lights, damaged antenna on the opener unit, worn remote buttons, or programming issues. Our technicians perform a complete diagnostic to identify the exact cause.

Question 3

Do you offer financing for new commercial door installations?

Accepted Answer

Yes! We offer flexible financing options with competitive rates and terms ranging from 12 to 60 months. Contact us for a free quote and to discuss which financing option best fits your business needs.

Question 4

What is your warranty policy?

Accepted Answer

All our work is backed by our comprehensive 3-Year Warranty on All Work. This covers both parts and labor, giving you complete peace of mind.

Question 5

How often should I have my garage door serviced?

Accepted Answer

We recommend annual maintenance for residential garage doors and quarterly maintenance for commercial doors. Regular maintenance extends the life of your door and prevents costly emergency repairs.

Question 6

Do you service all garage door brands?

Accepted Answer

Yes, our factory-trained technicians are experienced with all major garage door and opener brands, including LiftMaster, Chamberlain, Genie, Amarr, Clopay, Wayne Dalton, CHI, and many more.

Question 7

What should I do if my garage door won't close?

Accepted Answer

First, check the safety sensors at the bottom of the door. Clear any obstructions. Check the remote batteries and try the wall button. If the door still won't close, call us for same-hour emergency service.

Question 8

Are your technicians licensed and insured?

Accepted Answer

Absolutely. All our technicians are fully licensed, bonded, and insured. We're also IDEA members and factory-trained by major manufacturers.

Peabody Garage Doors

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